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Company scorecard — Account health scorecard tab in Lantern's AI CRM

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Account health scorecard tab in Lantern's AI CRM

The Scorecard tab on an account in Lantern, which tracks account health through five measures: active users, engagement, relationship strength, support tickets and user sophistication. A colored dot beside each shows its state before you open it.

Selecting one shows its chart, here active users against bought seats over six months, with the measure’s weighting (30% in this example) in the header. The account header and the tabs for trends, stakeholders, contacts, spotlights and opportunities stay put above.

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