Lead profile view — Lead profile and activity view in Lantern AI CRM

A lead’s profile in Lantern, with the essentials in one row: title, company, phone and email, plus a Lead badge.

The Activity tab puts Upcoming & overdue first. These are open items on the accounts tied to this person, each with the signal behind it (a drop in active users, several Zendesk tickets), a status such as Blocked or Waiting Customer, and a due date colored by urgency. The full history follows, grouped by month, with emails, calls, recordings, calendar updates and support tickets each marked by its own icon.