Task Router Passport Review—Ops Workspace Snapshot — Passport review checklist and task panel for HelloGov
Pieces of the workspace HelloGov’s admin team uses to review every passport application, here a DS-82 renewal.
On the left, the customer’s contact card sits above tabs for each person in the household. Below it, a passport checklist where AI has already answered the yes/no checks and flagged the failed one, then asks the reviewer to rate it before approving or declining.
On the right, the current task states its goal in a full sentence and breaks it into numbered steps: review the passport, call the customer about rescans, log whether they answered, send a follow-up email. A short note says when the task can be marked complete.
Got something real to build?
I join your team as a design partner and stay for the long run, from the first flow to shipped UI.