Notes on the craft.

Articles on product design and the behavioural side of it: nudges, defaults, choice architecture, and the habits that make designers better. Most first ran in UX Planet; they live here now.

  1. Gamification: The Importance of Failure

    Part 2

  2. Gamification: Understanding The Basics

    Part 1

  3. The Business of Removing Negatives from a Product

    Rationally choosing the irrational

  4. The Curse of Knowledge Bias

    And how it impacts your work

  5. The Problem With Online Reviews

    The good, the bad and the ugly

  6. The Importance of Feedback from a Product

    Sometimes it may save a life, kill, disturb, annoy or inform

  7. Designing Better Choices for Your Users

    The power of a nudge in design

  8. Why More Data is Not The Answer

    Why so many companies make bad decisions, even with access to unprecedented amounts of data?

  9. Why Great Products Do Only One Thing

    And why one feature is better than two or three

  10. Designing Perceptions Instead of Solutions

    Why a solution to a problem in the 21st century may not be the answer

  11. Finding Unseen Opportunities

    Problem solving, thinking in reverse and defining innovation

  12. Why Even Care About Your Core Users?

    The cost for not being or not staying loyal

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