Notes on the craft.

Articles on product design and the behavioural side of it: nudges, defaults, choice architecture, and the habits that make designers better. Most first ran in UX Planet; they live here now.

  1. Designing Perceptions Instead of Solutions, Part 1

    Why a solution to a problem in the 21st century may not be the answer

  2. Finding Unseen Opportunities

    Problem solving, thinking in reverse and defining innovation

  3. Why Even Care About Your Core Users?

    The cost for not being or not staying loyal

  4. Principles for a Product Vision

    Is your product story worth listening to?

  5. The Issue Behind Any Design Process

    Agile, Waterfall, Scrum, Sprints, Cycles, Whatever

  6. Why Small Teams Win And Bigger Ones Fail

    How many people do you need to design a great product?

  7. Product Design: Expectations vs Reality, Part 1

    Mistakes we make on a daily basis — Part 1

  8. Stop Asking Users What They Want

    Observe, listen, and have courage to take a leap

  9. Top Questions To Ask Before Designing Anything

    And what other things to take into account

  10. What’s The Thinking Model of Your Users?

    Why it is more important than the UI itself

  11. 5 Things To Do Differently About Your Product’s UX

    What else can we do better?

  12. 7 Basic Design Principles We Forget About

    Some of them will always apply!

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