Notes on the craft.
Articles on product design and the behavioural side of it: nudges, defaults, choice architecture, and the habits that make designers better. Most first ran in UX Planet; they live here now.
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Designing Perceptions Instead of Solutions, Part 1
Why a solution to a problem in the 21st century may not be the answer
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Finding Unseen Opportunities
Problem solving, thinking in reverse and defining innovation
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Why Even Care About Your Core Users?
The cost for not being or not staying loyal
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Principles for a Product Vision
Is your product story worth listening to?
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The Issue Behind Any Design Process
Agile, Waterfall, Scrum, Sprints, Cycles, Whatever
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Why Small Teams Win And Bigger Ones Fail
How many people do you need to design a great product?
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Product Design: Expectations vs Reality, Part 1
Mistakes we make on a daily basis — Part 1
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Stop Asking Users What They Want
Observe, listen, and have courage to take a leap
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Top Questions To Ask Before Designing Anything
And what other things to take into account
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What’s The Thinking Model of Your Users?
Why it is more important than the UI itself
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5 Things To Do Differently About Your Product’s UX
What else can we do better?
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7 Basic Design Principles We Forget About
Some of them will always apply!